• Excellent product knowledge in order to maximize guest satisfaction and sales opportunities with each guest contact.
  • To maintain a high standard of service at all times as laid down by standard operating procedures, the ‘Certified New Hire Workbook’
  • To maintain hygiene, safety and fire standards within the work area in adherence with ‘Safety Matters’ and the hotel’s ‘Clean-as-you-go’ policy in order to ensure the health of guest and colleagues alike.
  • To ensure correct levels of manpower within employment law. Maintain the hightest level of cleanliness within the bar and lobby area.
  • To deal with all guest requests and concerns in accordance with the relevant standard operating procedures and thereby maximizing guest satisfaction whilst maintaining profitability.
  • To ensure that all charges are correct in order to maximize revenue and guest satisfaction and inter-departmental support.
  • To ensure company audit procedures are adhered to at all times with reference to MICROS, stock control, departmental costs and stock take monthly.
  • To carry out any other reasonable task as requested by the management team.
  • To encourage and uphold ‘Whatever it Takes’ concept.
  • To suggest and introduce new ideas

Expected start date:


Job Types:

Full-time, Permanent


£16,625.00-£19,000.00 per year


  • Hospitality: 1 year (required)
  • customer Service: 1 year (required)
  • Bartending: 1 year (required)

How to apply?

Apply here.